Frequently asked questions

Frequently asked questions

  • How do I Sign up for a Foundation Course?

    Click here, choose the Course you wish to attend and follow the steps as directed.

  • How do I request a Foundation Course in my area?

    Requesting a Foundation Course is easy! Simply complete the on-line request found under the Facilities tab and an Event Coordinator will get in touch with you.

  • Do I have to be a veteran group fitness instructor and/or hold any current fitness certifications in order to attend a Foundation Course?

    Our education is designed for those 18 years of age or older and although having experience and/or a current fitness certification in teaching group fitness is beneficial, it is not required in order to attend one of our Foundation Courses. You will need to meet the hiring credentials of where you teach. Some facilities look to hire QiGNITION trained instructors as these instructors hold the license to associate the QiGNITION format name and logo with their class. Some facilities may require their group fitness instructors to maintain a group fitness certification.
    Our courses provide you with the education and tools needed to be a successful QiGNITION instructor.

  • What happens during a QiGNITION Foundation Course and what will I receive?

    A QiGNITION Foundation Course focuses on the skills, tools and tips that assist you in becoming an exceptional instructor and nothing else. By attending a full-day QiGNITION Foundation Course, you will receive:

    • Incredible, original music from multi-Grammy winning composer, Kike Santander, only available to QiGNITION Instructors.

    • Cutting-edge choreography and programming brought to you by Leigh Crews, Petra Kolber & The QiGNITION Team.

    • The Program Specific Manual, choreography notes, a DVD and access to the exclusive soundtrack and online videos (downloadable via our website).

    • 0.8 ACE, 5.5 AFAA and 4.0 CANFITPRO Continuing Education Credits.

    • A License to teach your chosen QiGNITION Program.

    • The option to join the QiCLUB - an on-line community that provides access to networking, education and tools to enhance the fitness instructing career of course participants.

    What are you waiting for? Join the QiGNITION team today!

  • What should I bring to the Foundation Course?

    In order for you to get the most from the day and the Foundation Course experience, we recommend you bring:

    • Water - You will be moving much of the day

    • A change of clothes - The master class workout is near the beginning of the course. You may want to have some dry clothes to change into after this workout

    • Sweat towel

    • Cover up

    • Pen

    • Snacks/Lunch

    • Credit or Debit Card – You will have the opportunity to join our QiCLUB at the Foundation Course.

  • Is everyone who completes the Foundation Course able to teach the format?

    After completing the full day Foundation Course, you will have all the tools needed in order for you to successfully lead a QiGNITION group fitness workout. It is up to you to use these tools to practice and fine-tune your teaching skills before applying to teach a QiGNITION format. In 2013, we will launch our QiBLASTS. These are an educational opportunity for you to receive feedback on your teaching skills that will further guide you in fine tuning your QiGNITION teaching skills.

  • After I complete the Foundation Course, can I say I am a QiGNITION certified instructor?

    QiGNITION is not a certifying body however, you will be a QiGNITION "trained" instructor and we do provide you with continuing education credits/units that can be applied towards renewing your group fitness certification.

  • Where can I teach the QiGNITION formats?

    Once you are QiGNITION trained, you have a license to use the QiGNITION format name and logo to teach at fitness centers, recreation centers, community centers, dance studios, churches, corporate fitness centers and schools. This will help you in promoting where and when you teach the format.

  • What if I cannot complete the full day Foundation Course?

    In order to receive full credit for attending a Foundation Course, you are required to complete the course in its entirety. We, at QIGNITION, realize that sometimes life throws us a curve ball and the unexpected happens. If the unexpected happens during the Foundation Course, let the Master Trainer know so we can follow up with you and schedule you into an upcoming course in your area.

  • Can I get a refund should I not be able to attend the Foundation Course in which I registered?

    We hope you do not find yourself in this situation however, should you not be able to attend the Foundatin Course for which you are registered, Qignition has the following refund policy.

    • 100 % refund if you cancel prior to 14 days before the Foundation Course date
    • 50% refund should you cancel within 14 days prior to the Foundation Course date
    • No refund if notice is given on the Foundation Course date or after the scheduled Foundation Course date.
    • Notification of the above should be directed to Qignition via the Support Desk.

  • How do I download my certificate?

    Login with the username and password you received when you signed up for the Foundation Course, go to QiLOCKER, click on the “Download Certificate” button and follow the instructions.

  • When will QiSTRYKE and QiNAIA Foundation Courses be available?

    QiSTRYKE and QiNAIA will launch in 2013. Trust us – good things are worth the wait!

  • Do I have to teach all four QiGNITION formats or can I teach just one or two?

    It is not a requirement to teach all formats. We realize everyone has different interests when it comes to teaching group fitness. Our goal is that our trained instructors share their passion and our QiGNITION philosophy with everyone they touch. We hope you support all QiGNITION trained instructors and incorporate our other workouts into your fitness routine for a well-balanced workout program!

  • Where can I teach the QiGNITION formats?

    Once you are QiGNITION trained, you have a license to use the QiGNITION format name and logo to teach at fitness centers, recreation centers, community centers, dance studios, churches, corporate fitness centers and schools. Qignition licenses its programs with group fitness instructors rather than facilities. This ensures you have many opportunities to teach the programs as much as you wish!

  • What is the QiCLUB?

    The QiCLUB is QiGNITION's exclusive, members-only online club that provides tools and services to help advance the careers of QiGNITION instructors.

  • How do I become a QiCLUB member?

    The first step to becoming a QiCLUB member is to attend a Foundation Course. If you haven't attended one yet, please click on the Instructors Tab to register.

    If you have already attended a Course and received your confirmation email you are already a Guest Member and all you have to do is login at the upper-right corner entering your username and password *

    *Your username is the part before the @ symbol of the email address you used to sign up. Your password is the one you received via email when you signed up, unless you already changed it to a new one, then use the new one. To reset your password, click on the login button once you are already logged in and that will take you to your user profile

  • Who is eligible to join the QiCLUB?

    All QiGNITION trained instructors, those who have completed the full day Foundation Course, are eligible to become QiCLUB members. In fact, we currently offer all QiGNITION trained instructors a FREE (30) day guest membership!*

    *Offer expires 6 months after the completion of the Foundation Course. After that period, instructors must register, pay and complete another the Foundation Course in order to become eligible to join QiCLUB

  • What is a QiCLUB Guest Membership?

    A Guest Membership is extended to every trainer who completes a Foundation Course and includes access to the current production and soundtrack, Guest Members have no access to future or past Productions.
    In order to get full access to all the goodies QiCLUB has to offer , you must become an Active Member by joining HERE.

  • Why should I join the QiCLUB?

    The club offers instructors on-going education, additional music and class content, networking opportunities, an on-line community, promotional materials, discounts on apparel and more!
    Joining the QiCLUB extends your license to use the QiGNITION format name and logo when listing and promoting your teaching schedule for as long as you are an Active member of the QiCLUB.

  • How much is to join the QiCLUB?

    To best suit the needs of our instructors, we offer two different pricing options, annual and monthly. QiGNITION instructors may pay for an annual membership upfront. Those who choose this payment option pay $300 USD , for one program, and enjoy a (12) month Active membership for the price of (10) months. This equates to a 15% discount! Our monthly payment option for one program is $30 USD. We also offer additional discounted rates for those instructors teaching more than one Qignition program.

    Note: For monthly subscriptions, the first month's payment is prorated to charge you only for the days remaining in that month. Monthly subscriptions automatically renew on the first of each month.

  • How do I Unsubscribe from QiCLUB?

    To unsubscribe from QiCLUB, contact us via our Support form http://www.qignition.com/support and send us a message using the form provided in the page, entering “UNSUBSCRIBE” in the “Question” field. Please remember to include your username.

  • QiWhat?

    Qignition is a fitness and wellness company dedicated to awaken and activate people's vital energy to improve their quality of life. Qignition's name derives from the union of two words: Qi, the Chinese concept for vital energy and Ignition, the single action that starts the chain reaction that generates positive change.

  • Does QiGNITION license the programs to fitness facilities?

    QiGNITION provides those who completed a Foundation Course with the license to teach the program. There are no licensing fees for the fitness facilities who offer QiGNITION programs.

  • How do I maintain my license to teach a QiGNITION program?

    All participants who complete a Foundation Course have the license to use the QiGNITION program name, logo, choreography and music for (6) months. The license fee is included in the QiCLUB subscription therefore, all active QiCLUB members maintain their license.

  • How do I become a QiGNITION Master Trainer?

    Click on the "Instructors" button at the top of any page of our website, and scroll to the "Become a Master Trainer" tab. Fill out the application and attach your resume and the required video to be considered for our team. If selected, you will be required to attend a QiGNITION Master Trainer Summit in the format you have applied to teach. These are held as need arises in various locations across the USA. If you have a passion for teaching group fitness, experience in presenting fitness educational courses, and want to be part of a team of top-notch industry leaders, becoming a QiGNITION Master Trainer is a great career option.

  • How do I edit my profile information?

    1. Go to www.qignition.com

    2. CLICK on the "QiCLUB LOGIN" button on the upper right hand corner and enter your Username and Password

    3. One you are logged in, CLICK on your Username on the upper right hand corner. This will give you access to your personal account where you'll be able to edit any information you want.

    NOTE: If you need to edit your payment information. Please contact us via the Support Form and we shall assist you further.

  • How will QiGNITION active my vital energy?

    There are new choreographies and songs coming up. They're called QiFORMANCES and they are music and movement pieces created hand in hand to achieve an immersive experience that's even more energizing. Qignition also offers a series of products and resources to complement the workouts. They're all natural, socially and environmentally responsible fitness and wellness products. You can check them out at qignition.com clicking on the store tab.

  • What’s my login?

    It is the username and password you created when you sign up for a Foundation Course. It’s a unique logon and you will get a email confirmation ONLY ONCE, so keep it somewhere safe. You will need it once you complete the foundation Course to print your certificate, and to access the QiCLUB as a Guest Member. Please note that when you upgrade your account and become and Active Member, your login will still be the same.

  • How do I log in? I don’t have a username or password

    The only way to login is with the username and password you created when you signed up for the Foundation Course (you will have received a confirmation via email). If you have not signed up for a Foundation Course, you may do so here.

  • How do I change my password?

    After you’re logged in, click on your username on the upper right-hand corner, click on “Edit my Profile” and choose “Password”. Type in your new password in the two text-boxes that appear to confirm it and then click on the “Change” button to save the new password.

  • How do I access and edit my Profile?

    If you are already a QiCLUB member go to the QiLOCKER and click the “Edit Profile” button. Or click on your username on the upper right-hand corner and click the “Edit” button.

  • Contact Us

    If you could not find the answer you were looking for in our FAQ section, please send us your inquiry using our support form and we’ll get back to you ASAP.

  • I cannot view or print my certificate

    We highly recommend you have the latest version of Adobe Reader installed on your computer in order to view and print your certificates properly. You can download this free application from here.

  • Post to Twitter